Customer Service Portal
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Frequently asked questions
Customer Service Form
If you are looking to cancel make sure to fill out the cancellation form at www.mediasimplified.io/cancel (atleast 72 hours before next renewal)
If you would like to keep access to your growsimple account for just $97 you can specify on the cancellation form.
***PLEASE NOTE***THIS IS THE ONLY WAY TO CANCEL
If you are just looking to pause your account you can do so at the same link as the cancellation www.mediasimplified.io/cancel
(Scroll down under the cancellation form and you will find the pause form)
***PLEASE NOTE*** If your pausing for more than 1 month you will need to put down a deposit to hold your spot
To request a branding asset just go to the following link and specify the branding asset wanted in detail by filling out the branding request survey
Branding Request: https://www.mediasimplified.io/BrandingRequest
Within the Video solution center found on your site. There is a short step by step video that overviews how to return leads and the correct parameters in which to do so. The link to the form to return leads for review is included below as well.
Video Solutions Center: https://www.mediasimplified.io/videohelpcenter462837
Return leads form: https://www.mediasimplified.io/returnleadsform
Not to worry, if your having trouble getting ahold of your leads just go to the customer service form located at the link below and request a reactivation session on your leads. Our call center will call all of the leads you request of them.
Customer Service Form: https://www.mediasimplified.io/campaignassets
***PLEASE NOTE*** ONLY AVAILABLE FOR LEADS PRODUCED BY MEDIA SIMPLIFIED
Yes! If you just go to the "Earn Leads" tab found on your Growsimple account and at the link below you can send in testimonial texts or videos to earn more leads. Or even earn Afilliate Commission $ by sending referrals!
Earn Leads: https://www.mediasimplified.io/Referralform
To request a customer service call just fill out the customer service form on this page (https://www.mediasimplified.io/campaignassets) and make sure to schedule a time and date for us to get on a call!
Make sure to have the app "GrowSimple" download on your mbile phone and turn on "Allow App notifications" in your settings.
App download link Iphone: https://apps.apple.com/us/app/growsimple/id1540777407
App download link Android:
https://play.google.com/store/apps/details?id=com.GrowSimple
Yes! Found within the video solution center on your Growsimple account you will find a step by step video that will walk you through the process of adding and setting up a new team member!
Vid Soution Center: https://www.mediasimplified.io/videohelpcenter462837
Yes, but there are additional costs depending on the number of leads, ranging from $0.01 - $0.04. Found within the video solution center on your Growsimple account you will find a step by step video that will walk you through the process of adding your own leads to the account to reactivate!
Vid Soution Center: https://www.mediasimplified.io/videohelpcenter462837
Didn't find what you were looking for? Submit a Customer Service Inquiry!
Fill Out the Scheduler Below to request one of our reps to reach out!